AGREEMENT FOR 1:1 COACHING SERVICES

Effective immediately upon purchasing a coaching session or package.

INTRODUCTION

This is an Agreement between Adriana Bucci, owner of Let's Get Your Shift Together, (“Coach”) and you, (“Client”) for one-on-one coaching services. This Agreement has been reached after coaching services have been purchased.

Let’s Get Your Shift Together is a company that provides people with life coaching services to assist them to reach their highest potential, set boundaries, or navigate difficult relationships through doing inner work. Let's Get Your Shift Together offers 1:1 coaching sessions and coaching session packages. 

The purpose of the sessions is to form a coaching relationship between the Coach and Client. The ultimate goal is to cultivate the Client’s personal goals and assist Client in attaining his/her highest potential in their respective life situations, working on the Client’s mindset blocks, and overcoming the Client’s limiting beliefs. This will be done through interactions between the Coach and Client throughout the Term of this Agreement. 

Coach hereby agrees to provide Client with the number of coaching sessions purchased in exchange for payment and performance of Client’s Responsibilities (hereinafter defined). Client agrees to make all payments and abide by all policies and procedures as a condition to this Agreement.

By signing this Agreement, Client hereby acknowledges all policies and procedures contained within this document and expresses assent to the following terms:

2. TERM
This Term of this Agreement shall be for the duration of the coaching session on the date and time booked by the client.

3. DISCLAIMER + COACHING DEFINITION
The Coach is not an employee, manager, lawyer, psychiatrist, psychologist, therapist, hypnotherapist, state licensed mental healthcare provider, accountant, public relations manager, social media manager, doctor, counsellor, business operations manager, financial analyst, business executive, or other agent of Client’s business. Client understands that coaching is working one-on-one with the Coach to help Client think through and analyze decisions and assist Client with finding his/her own direction. The Coach may offer her opinion regarding decisions, but it is the responsibility of Client to make the final decision and choose the best option for his/herself. 

Although the Coach may offer Client tools to help improve all aspects of Client’s life, the coaching services are specific and limited in nature, pursuant to Section 4 of this Agreement. The Coach is a life coach, who offers Coaching Services in the form of Life Coaching (herein collectively referred to as “Coaching Services”). Life Coaching is tailored personal development geared towards helping Client discover his/her own direction, purpose, and potential. Mindset Coaching is assisting Client to work through limiting beliefs and overcome mindset obstacles to build confidence in an effort to benefit Client’s goals. 

Coaching Services do not include: 1) procuring business or potential clients for Client; 2) performing any business management services for Client, such as accounting, operations, research, or development; 3) therapy sessions in the form of psychotherapy, psychoanalysis, or behavioral therapy; 4) publicity, public relations and/or social media marketing services; 5) legal or financial advice; 6) introduction to Coach’s professional network and business relationships. 

Client acknowledges that Coach cannot and does not guarantee that implementation of the Coaching Services will provide Client with a perfect life. Client also agrees that he/she is solely responsible for any decision to leave his/her relationship, living environment, marriage, job, career, or making any other personal decision and indemnifies Coach from any liability regarding said decision. 

4. COACH’S RESPONSIBILITIES
Coach promises to offer Coaching Services (as defined in Section 3) as part of the coaching Program. Coaching Services include 45-minute sessions via Zoom, which will take place when Client schedules them during the Term of this Agreement. All Coaching calls will be recorded.

The Coach promises to manage the process of each coaching call, although the content of each call will vary and is dependent on the Client’s goals. 

The Coach will use the following techniques to assist the Client:
Identifying processes to organize, establish and narrow down Client’s goals and ideas;
Questioning and listening techniques;
Assignments and exercises to help Client build new thought patterns and habits, as well as process repressed emotions;
Introducing systems, models, and processes to educate Client;
Providing accountability, guidance, challenge, support, and encouragement.

5. CLIENT’S RESPONSIBILITIES
Coach’s sessions have been developed for educational purposes only. Coach has established her coaching sessions in order to educate and inspire Client to pursue his/her personal goals. However, Client hereby acknowledges that Coach does not guarantee Client’s goals, whatever the goals may be, will be reached by completing and implementing the advice and techniques in the Program. Client accepts and agrees that Client is 100% responsible for his/her results from the Program. Client acknowledges that, as with any business endeavor and investment, there is an inherent risk associated. As such, Client agrees there is no guarantee that Client will attain his/her goals. Client is also aware that only so much can be covered in each coaching session, and that scheduling and attending sessions on a regular basis for the first 2-3 months of the coaching relationship will be more beneficial versus scheduling one session every few months.

Nevertheless, Client acknowledges that he/she can optimize her potential results from the coaching sessions by adhering to the following:
Completion of all assignments, journal prompts, homework, and worksheets if applicable;
Thoughtful and meaningful participation in all scheduled coaching calls with Coach;
Scheduling and attending regular weekly sessions [if applicable];
Utilization of Coach’s feedback;
Completion of all assigned work, journaling, material, and research between each coaching call;
Committing to the process;
Attending each coaching call at the scheduled date, on time;
Immediately rescheduling any coaching calls if necessary and adhering to the rescheduled time and date;
Taking 100% responsibility for Client’s results, 100% of the time.

6. RESCHEDULING POLICY
A big component of success is discipline and commitment. In order to achieve optimal results, client should commit to attending all scheduled sessions.
Coach understands that sometimes, “life happens.” In order to accommodate situations that unexpectedly arise. All requests to reschedule a call must be made no later than 24 hours before the scheduled call. All requests to reschedule must include a date and time within a week at which the rescheduled call can take place, which Client must schedule with Coach’s scheduling link. Failure to do so shall result in Client forfeiting that week’s coaching call with no money back. Any “no-shows” will also result in forfeiture of that week’s coaching call with no money back. 

7. REFUND POLICY
Refund Policy - You hereby agree and acknowledge that all sales are final. You agree and acknowledge that your purchase of any product or Service is non-refundable, under any circumstances. 

8. PAYMENT & FEES
The Fee for the Coaching Service and Program must be paid as follows:
Payment in full at time of booking for coaching sessions or packages. Packages must be paid for in full at time of booking the first session. No Coaching Services shall commence under any circumstances until full payment is rendered by Client.

9. TERMINATION
Coach is committed to providing quality service to all Clients. However, from time to time, situations arise that require the Coach to terminate the Agreement before the Term ends. As such, Coach reserves the right to terminate the Agreement “for cause” at any time during the Agreement, which includes, but is not limited to, the following causes: 1) Client fails to put in the work; 2) Client is abusive or harasses Coach or other members of Coach; 3) Client refuses to pay or does not pay within the schedule outlined in Section 8 above; 4) Client proves to be difficult to work with and/or does not attend the scheduled coaching calls; 5) for any other legitimate business purposes in the best interest of Coach. If any of the following causes trigger Coach to terminate the Agreement, Client is still liable to pay the entire cost of the Agreement.

10. CONFIDENTIALITY, INTELLECTUAL PROPERTY, LIMITED LICENSE
Confidential Information - 
Let’s Get Your Shift Together takes pride in its proprietary information included in coaching sessions. As such, Client agrees and acknowledges all Confidential Information shared through coaching sessions and by the Coach is confidential, proprietary, and belongs exclusively to Let’s Get Your Shift Together.

Confidential Information includes, but is not limited to: 
Any systems, sequences, processes or steps shared with Client;
Any information disclosed in association with this Agreement;
Any trade secrets in connection with the Program or Let’s Get Your Shift Together business practices.

Client agrees not to disclose any of Let’s Get Your Shift Together and/or Coach’s Confidential Information.

Let’s Get Your Shift Together also takes seriously its responsibility to protect Client’s personal information and privacy. As such, consider this a mutual non-disclosure agreement. Let’s Get Your Shift Together agrees not to disclose any of Client’s personal information.

However, from time to time, Let’s Get Your Shift Together may use general statements about Client’s success as social proof and part of its marketing strategy. By signing this Agreement, Client agrees to Coach sharing Client’s success stories on social media. Coach may also ask Client to provide testimonials about Let’s Get Your Shift Together, the Coach, and the Program, via video, audio or written testimonials. Both parties will keep Confidential Information in the strictest confidence and shall implement the best effort to protect Confidential Information to protect it from disclosure, misuses, misappropriation, loss, and theft. Coach will not disclose any of Client’s personal information to third-parties without prior written consent. 

Intellectual Property - 
Let’s Get Your Shift Together and its Programs may use free stock photography as part of its design. All stock images used have an irrevocable, non-exclusive copyright license to download, copy, distribute, use and modify the photos for free, including for commercial purposes. Use of said stock photography is permissible under applicable laws without permission from the photographer or attributing the work to the photographer. 

This website, content and products contain intellectual property owned by Let’s Get Your Shift Together and by third-parties that license some intellectual property to us. This Agreement is intellectual property owned by Let’s Get Your Shift Together. Other examples of intellectual property found on our website and within our products and Services include, but are not limited to: trademarks, service marks, layout, logos, business name, design, text, written copy, certain images, podcast recordings, videos, audio files, and all of our paid products (collectively referred to as “Intellectual Property”). You shall not copy, publish, transmit, transfer, sell, create derivative works from, reproduce, or in any way exploit any of the Intellectual Property owned by Let’s Get Your Shift Together and the third-parties described within this Section in either whole or part without prior written consent. 

11. INDEMNIFICATION / LIMITATION OF LIABILITY
Coach may provide career guidance as part of her coaching services. Client hereby acknowledges that neither Coach nor Let’s Get Your Shift Together is liable for any injuries that may arise from Client’s personal decisions based off of his/her participation in coaching sessions, including but not limited to: a decision to leave a job, leave a relationship, change their living environment, a decision to invest in an opportunity, a decision to start a business, any of Client’s business decisions, any of Client’s financial decisions. Client hereby agrees to indemnify and hold harmless both Coach and Let’s Get Your Shift Together of any claims that may arise after participation in life coaching services. 

12. MISCELLANEOUS
Amendments - We reserve the right to amend this Agreement from time to time. Any amendments must be agreed in writing and executed by both parties.
Headings & Severability - Headings are included for convenience purposes only and shall not affect the construction of this Agreement. If any portion of this Agreement is held to be unenforceable, it shall not affect the remaining portions of the Agreement, which shall remain in full effect. If any portion of this Agreement is held to be unenforceable, then the unenforceable portion shall be construed in compliance with applicable law in a light most favourable to the original intentions of the parties. If the unenforceable portion of the Agreement is found by a competent court of this jurisdiction to be contrary to law, then it shall be changed and interpreted to best reflect the original intentions of the parties, and all other provisions shall remain in full force and effect.
Entire Agreement - This Agreement reflects the entire agreement between the parties. This Agreement trumps any other existing negotiations, communications or Agreements between the parties, whether written, oral, or electronic, and is the full extent of the Agreement between the parties.

Governing Law - Let’s Get Your Shift Together is located in Canada and is subject to the applicable laws governing Canada. The governing law for this agreement is the laws of Ontario.

Arbitration - Any disputes arising under this Agreement shall first be resolved through a binding arbitration. 

Execution - This Agreement may be signed in counterparts. Signatures sent via facsimile and electronic signatures shall be deemed valid.

By making the purchase, you agree to these terms.